Overview
This service allows eligible current and former students to apply online for the issuance of certificates and receive their requested documents at nationwide-chain convenience stores (7-Eleven, FamilyMart, and Lawson) using multifunction printers. It can also be used to have digital certificates (PDF format) issued online. Payment can be made either online by credit card or at convenience stores in cash or by other means.
Temporary suspension of Certificate Issuance Service
The service will not be available during the following period:
From 14:00 to 17:00 on Wednesday 8 May 2024
The service website will be accessible but will not accept requests for certificates.
Current students
- Login manual for current students
- Service login page (ECS-ID and password required)
Graduates and other former students
The types of available certificates and eligible users are specified in the following:
Types of certificates that can be issued by the Certificate Issuance Service and who is eligible to use the service (for graduates, etc.)
- First-time users are required to complete the registration procedure here.
- Those who have obtained an ID can login here.
Usage guide (to be read before first use)
Service dates and hours
24 hours a day, 365 days a year (except when the service is in maintenance, including in connection with related commercial services, and when it is suspended by the University)
Available certificates and eligibility
Current students
Available certificates
Certificates of enrollment, expected graduation, and expected completion, and academic transcripts
Eligibility requirement
Current enrollment in a KyotoU undergraduate, graduate, or professional graduate school
Notes:
- This service is not available to non-regular students, including credited auditors, auditing students, and research students.
- Current students will be subject to the same service conditions as graduates if their requested certificate pertains to a previous program (examples: doctoral students requesting a certificate pertaining to their undergraduate or master’s studies, and master’s students requesting a certificate pertaining to their undergraduate studies).
Graduates and other former students
The types of available certificates and eligible users are specified in the following:
Types of certificates that can be issued by the Certificate Issuance Service and who is eligible to use the service (for graduates, etc.)
Note: Non-regular students, such as credited auditors, auditing students, and research students, are not eligible for this service.
Methods of issue
| Printing out at a convenience store | After applying online, use a multifunction printer at a convenience store to print out the requested certificate. |
|---|---|
| Online (digital certificates [PDF format]) | Apply online to have a certificate download link sent directly to the intended recipient (such as a company and education/research institution). |
Fees
| Current students | Printing out at a convenience store | 400 yen per copy |
|---|---|---|
| Online (digital certificates [PDF format]) |
||
| Graduates and others who have completed or withdrawn from a KyotoU degree program | Printing out at a convenience store | 500 yen per copy |
| Online (digital certificates [PDF format]) |
610 yen per copy |
- Current students requesting a certificate pertaining to their previous undergraduate or master’s studies will be charged the same fees as graduates.
- Printing out a certificate at a convenience store requires an additional fee of 60 yen per copy.
Accepted payment methods
- Credit card (VISA/Mastercard/JCB/AMEX/Diners)
Payment must be made via PayPal (personal account required). - Cash payment at a convenience store (7-Eleven, FamilyMart, and Lawson)
The fees paid will not be refunded for any reason.
Printing out at a convenience store
After applying online, certificates can be printed using a multi-copy machine in a convenience store.
Available stores
7-Eleven, FamilyMart, and Lawson stores in Japan with a multifunction printer
Please note that not all stores are equipped with a multifunction printer and that this service is not available at overseas locations.
When to print out the certificate
Each requested certificate must be printed out within seven days of application; it will become unavailable on the eighth day with no refund.
Having a digital certificate issued online (in PDF format)
Applicants will have a certificate download link sent directly to the intended recipient (such as a company or education/research institution).
Each certificate is digitally signed and timestamped, ensuring the same level of authenticity as printed versions. (If the document is modified after issuance, attempting to open it will result in an error message.)
Notes for users (current students, graduates, and other former students)
Before applying for a digital certificate, be sure to provide the URL of this page to the intended recipient (such as a company or education/research institution) and confirm the following details (required as part of the certificate issuance process):
- Whether the intended recipient accepts digital certificates (PDFs) and online delivery
- The name of the company or education/research institution to which the certificate is to be submitted (this name will be printed on the certificate)
- The department or individual to whom the certificate download link is to be sent
- The email address to which the download link is to be sent
Notes:
- Each digital certificate (PDF) will bear the name of the intended recipient provided at the time of application.
- Each certificate will be digitally signed and timestamped; its authenticity cannot be guaranteed if printed out.
- Only one recipient can be specified per application; sending a certificate to multiple recipients requires multiple applications.
- A download link that has been sent to an incorrect email address and that has not yet been opened can be resent to another address or disabled (with no refund).
- Each download link is valid for three months from the date of application.
Notes for the recipients of digital certificates (PDFs) (companies, education/research institutions, and other organizations)
The process of receiving a digital certificate is as follows:
- You will be first asked to confirm whether you accept digital certificates (PDFs) online and then requested to provide the following:
- The name of your organization (such as a company and education/research institution), which will be printed on the certificate.
- The name of the person in charge at your organization.
- The email address to which the certificate download link should be sent.
- After a current student, graduate, or someone who has completed or left an academic program applies for the Certificate Issuance Service, an email containing a digital certificate download link will be sent to the email address specified in 1 above. This link is valid for three months.
- Download the certificate from the link provided (if the file is suspected to have been tampered with, attempting to open it will result in an error message).
For details of how to download a digital certificate and check the validity of the signature contained therein, read:
Certificate Issuance Service Operating Manual
Notes on using the service
If you need a sealed certificate
It is not possible to obtain a sealed certificate at a convenience store. If you need a sealed certificate, please request one in person or by post.
Submission to the Ministry of Foreign Affairs (or any of its Overseas Establishments)
The Ministry of Foreign Affairs does not accept certificates issued at convenience stores. To obtain a certificate that can be accepted by the ministry, please request one in person or by post.
Certificates from multiple programs
It is not possible to request certificates from different programs (such as undergraduate and master's) in a single application. Please apply separately for each certificate.
Multiple methods of issuance
It is not possible to request multiple methods of issuance in a single application. Please submit a separate application for each.
Name changes
If your name has changed since your graduation or program completion, your certificate will display the name you had at the time of graduation/completion.
If you are using the service for the first time after a name change, you will be asked to submit a document confirming the change (eg, an excerpt from a family register) as part of the identity verification process.
Payment methods
- PayPal: Login via this page (account registration required)
- Cash payment at a convenience store (7-Eleven, FamilyMart, and Lawson)
Contact for inquiries regarding payment methods and system functions
Certificate Issuing Service Call Center (open 24 hours a day, 365 days a year)
Phone: 06-6809-4327
Notation based on the Japan Act of Specified Commercial Transactions
Click here to read the document (in Japanese)
Notes for certificate recipients (persons in charge at companies, education/research Institutions, or other organizations)
- Certificates issued at convenience stores are protected against forgery by POPITA technology. Recipients can verify the authenticity of those documents using the POPITA smartphone app.
- Digital certificates (PDFs) are digitally signed and timestamped to ensure the same degree of authenticity as printed versions. (If the document is modified after issuance, attempting to open it will result in an error message.)
Refer to the following for details:
Certificate Issuance Service Operating Manual